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e-Commerce Platform Build & Operations

Brand malls, marketplace malls and cross-border global malls, all built on SCOS, our own commerce solution.

We built the CANADA GOOSE, Kappa and K-Way brand malls and stayed on to operate them after launch.

Mall Types
How we work
AI Commerce
Marketing operations
Case Studies

B2B2C e-Commerce · Build types

B2B2C e-commerce builds that fit your business model

B2B2C e-commerce: connecting brands (B2B) and consumers (B2C) on one platform through multi-brand malls, cross-border global malls, community platforms and live commerce. We choose the build that fits your business model, build it on our own solutions and stay for operations after launch. Features, screens and architecture are on the product pages.

  1. 01Multi-brand mall (tenant model)

    For Companies running several brands on one own-brand or integrated mall

    What we do Brand domains and tenant operations, unified order, delivery and settlement, open-market and easy-pay integration, managed operations after launch

    Solution: SCOS →
  2. 02Cross-border global mall

    For Brands selling directly to overseas consumers such as China

    What we do Multilingual cross-border mall, WeChat and UnionPay payment and marketing channels, overseas marketplace API and logistics links

    Solution: SCOS (G-way) →
  3. 03Community platform

    For Platform businesses connecting brands and customers through a user community

    What we do Campaign app and community linked to the online mall, personalization driven by reviews and behavior data

    Solution: StyleHows platform →
  4. 04Live commerce

    For Brands and broadcasters selling through live streams and shoppable video

    What we do iOS and Android apps plus an admin console, launch on both app stores, broadcast operations support

    Solution: Live commerce solution →

How we work

From build to operations and growth, one team

Planning, build, operations and growth: four services delivered in five steps. The CANADA GOOSE, Kappa and K-Way brand malls were built and operated this way.

  1. 01Planning and UX design

    We analyze the business model and product structure, then plan and design the information architecture and UX/UI.

  2. 02Build and integration

    GAP development on top of SCOS standard features, with PG, easy-pay, logistics, ERP and open-market integration.

  3. 03Launch and managed operations

    After stabilization we run admin, product and promotion operations plus maintenance and development outsourcing.

  4. 04Data and growth

    Analytics, AI personalization and advertising and marketing operations keep sales growing.

Five delivery steps

  1. 01Consult and assess

    We assess the business model, products, operations team and existing systems.

  2. 02Design type and scope

    We fix the build type, scope, integrations and schedule.

  3. 03Build and integrate

    SCOS-based build with GAP development, external integrations and testing.

  4. 04Launch and stabilize

    Data migration, launch rehearsal and on-site support for a smooth transition.

  5. 05Operate and grow

    Managed operations, analytics and marketing operations keep growth going.

AI Commerce

AI Commerce services

We add AI personalization, an AI personal shopping and AI operations automation to the commerce platform to lift conversion and operating efficiency together.

  1. 01AI personalization

    Learns behavior and purchase data to run recommendations, segments and messages tailored to each customer.

    AI Personalization Platform →
  2. 02CLOUVI AI personal shopping

    Customers ask in their own words; CLOUVI connects product data and the recommendation engine to recommend in conversation and hand off to agents.

    CLOUVI →
  3. 03AI operations automation

    Generates product content and marketing copy, forecasts demand and suggests stock to cut repetitive work.

Global payments track record As Hana Card’s technology partner we commercialized Korea’s first WeChat Pay offline payment (2017, Doota Duty Free) and operated WeChat mini-programs for Galleria, Shinsegae and SM duty free and Hmall China. Cross-border WeChat and UnionPay payment links are built on this experience.

Marketing operations

Advertising and marketing operations, run by the same team

Beyond building the commerce solution, we run advertising, branding, influencer and data operations as one integrated service process to grow the value of your brand.

  • COMMERCE

    The market is being reshaped
    around digital marketing.

  • MARKETING

    E-commerce has become
    the most important channel.

  • DATA

    Decisions driven by digital and
    e-commerce operating data deliver results.

  • We support the growth
    of our customers’ brands.
Brand value growth
  1. AD TechDisplay adsVideo ads

    Media operations on
    Naver, Google, Meta and more

    Partner network
  2. Performance marketingSearch adsAd reporting
    program

    Integrated data, sales and
    performance dashboard

    Built in-house
  3. BrandingContent productionSNS marketing

    Content planning and production,
    SNS operations

    Partners
  4. InfluencerInfluencer
    campaigns    Review
    content

    Creator sourcing, collaboration
    and performance management

    Specialist partners
Integrated operations dashboard

Sales · customers · ad performance · orders · profitability · SLA

O2O SOLUTION

Offline store O2O solution

An omnichannel and location-based service model. We connect your online mall, membership and CRM with beacons (geofencing) in your stores.

Isometric illustration of a store where beacons guide customers

Stores with beacons (geofencing)

  1. Check-in on visitPoints · coupons
  2. Live in-store promotionsTime sales · flash events
  3. QR codesScan to see details · reviews
  4. Curation with online dataPicks from browsing history
  5. Store pickup · deliveryOrder online, collect in store
  6. Easy paymentOne-tap checkout

Case Studies

Commerce platforms built with brands

See the SCOS and Live Commerce solutions

Features and screens of SCOS, our integrated e-commerce solution, and our live commerce solution are on the product pages.

View SCOS
View Live Commerce

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