AICC · AX
Customer service and repetitive work,
automated with AI agents.
We build AICC and AX platforms with a verifiable delivery framework that connects domain knowledge, an AI-driven SDLC, quality gates and operational data.
Let’s build it together.
Technology that moves your business.
Skyware builds the platforms companies actually run on, across commerce, messaging and AI. From planning to operations, we prove it with results.
Get to know SkywareSkyware brings together expertise in commerce, messaging and AI to build technology that truly moves your business. From planning to operations, we are a partner who proves it with results.
Working with Skyware
We add new possibilities
to your business.
With proven solutions in commerce, messaging and AI and 20 years of delivery experience, we turn your challenges into systems that actually run.
Explore our business“We don’t just build features. We build results that actually move our customers’ businesses.”Software Engineer, Development Team
Growing with Skyware
Even after launch,
we grow alongside you.
Stable operations, continuous improvement and data-driven proposals. We keep your business growing long after launch.
See customer stories“Launch is not the end. We keep growing your service with operations data and the voice of the field.”Project Manager, SI Division
Our Expertise
With deep technical expertise and an understanding of services, we build the optimal IT environment each customer’s business needs.
PlanningPlanning & ConsultingWe analyze the past, anticipate the future and plan services with care.- Business analysis and requirements definition
- Commerce, messaging and AI adoption consulting
- Screen specifications and process design
DesignUX/UI DesignDesign that looks good and stays accessible to the people who use it.- UX design based on user journeys
- Responsive web and app UI design
- Brand guideline compliance and accessibility
AI/AX & DataData & AI GrowthWe connect accumulated data to AI to grow customer experience and revenue together.- Hyper-personalized recommendations from behavioral data
- CLOUVI, the AI CX chatbot
- Demand forecasting and AX transformation support
DevelopmentBuild & DevelopmentWe build on our proven solutions to guarantee the best performance for each customer.- Built on our own solutions (SCOS · SOMP · CLOUVI)
- Integration with core, payment and authentication systems
- More than 20 years of SI delivery experience
OperationOperations & MaintenanceLaunch is where the real work begins. We protect services with stable operations and continuous improvement.- 24×365 monitoring and SLA response
- Regular reports and performance tuning
- Managed messaging operations
Skyware Solutions
One Skyware,every business connected.
From commerce and messaging to AI and IoT, Skyware’s field-proven solutions connect to fit your business.
See all solutions
AI Personalization PlatformReal-time customer data and AI recommendations that automatically tailor the experience to every customer
SMROAn integrated solution that makes purchasing, asset and inventory management more efficient across the business
SI · ITOReliable IT services built on 20 years of experience, from planning and build to operations and maintenance
AI OmniFlow Messaging
Find the audience, pick the channel, send at the right moment
SOMP connects AI segmentation, email, KakaoTalk AlimTalk, SMS, app push and WeChat delivery with performance analytics, shown here as a solution concept demo.
A record of change
made with our customers
Portfolio
Projects across commerce, messaging, AI and SI, from planning through build and operations. These are the moments our customers’ businesses actually changed.
Shinsegae Duty Free TMS build and operations
We built the unified messaging solution (TMS) for Shinsegae Duty Free and continue to operate it reliably.
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Save the Children website operations
We operate the Save the Children website and have built campaign and event pages for film festivals, marathons and more.
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CANADA GOOSE brand mall
With Lotte GFR we built the official Canada Goose brand mall on SCOS, handling everything from planning and development to post-launch operations.
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Kappa brand mall
We planned, designed, developed and launched Lotte GFR’s Kappa brand mall on standard SCOS features in just three months, then stayed on to operate it.
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K-Way brand mall
We built the K-Way brand mall in three months, bringing the brand’s identity to standard SCOS features, and continued with operations after launch.
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NICE CLAUP fashion brand mall
We planned, designed, developed and operated the NICE CLAUP fashion brand mall, centered on promotion features such as coupon packs and special exhibitions.
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Under Armour StyleHows community app
StyleHows, Under Armour Korea’s brand community app, we operated the service platform where customers review and share their style.
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KGC SHOP (CheongKwanJang mall) renewal
We fully renewed the CheongKwanJang mall, adding unified membership, easy payment and social integration to redesign the purchase experience.
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Beautynet (MISSHA) online mall renewal
We redesigned the UI/UX of MISSHA’s Beautynet online mall, upgraded its promotions and features, and took on maintenance and operations afterwards.
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Hyundai Livart ERP
One ERP for both B2B work (orders, quotes, sales, production, inventory and import/export) and B2C work (online mall and open-market store management).
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CHICOR beauty app
The first mobile channel for CHICOR, Shinsegae’s beauty select shop, extending the in-store shopping experience into an app.
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KRPEX financial services website
We built KRPEX’s financial services website with the sense of trust a financial service calls for.
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KMA personnel evaluation solution
We supplied the Korea Management Association (KMA) with a personnel evaluation solution that systematically manages hiring and promotion assessments.
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MMCS IoT manhole monitoring solution
We built and operate MMCS, an IoT sensor-based manhole monitoring solution, for SK Broadband and extended it to pilot projects with Korea Expressway Corporation and Yongsan-gu Office.
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Our Clients
We grow businesses together with clients across many industries.
Insight
Insights from the field.
Drawing on what we learn running projects and services,
we share technology and business insights on AI, cloud and commerce.
SKYWARE AX INSIGHT
What AI changes is not technology but how companies operate
A look at the changes of the AI era as described by leading scholars, and the direction of enterprise AX transformation.
2026.10.13
INSIGHT
Data-driven operations and real-time monitoring
Running a service starts with looking at the data.
2026.08.25
INSIGHT
The expansion of WeChat Mini Programs
A look at the new customer experiences Mini Programs are creating in China’s digital market.
2026.07.29
INSIGHT
How cloud native changes the way services are run
An introduction to cloud native environments that support fast development and stable operations at once.
2026.06.16
