UMS Unified Messaging Solution
SMS, RCS, Kakao Alimtalk, app push and email, sent at home and abroad from one platform.
End-to-end redundancy and a stable throughput of more than 200,000 messages per hour keep bulk and urgent sends flowing without interruption.
Overview
Managed messaging service
Sends SMS, RCS, Kakao, app push and email at home and abroad from a single platform. End-to-end redundancy and standard performance per message type handle bulk and urgent sends reliably, and managed delivery operations, SLA and reporting are included as a managed service.
- 5channelsSMS · RCS · Kakao · App push · Email
- 200TPSStandard throughput per message type
- 200K+per hourStable hourly throughput
- 24hoursTechnical support and monitoring by a dedicated operations team
Service model
Volume-based billingManaged operationsMaintenanceSLA
Along with the solution, managed delivery operations, maintenance, SLA and reporting are bundled into a managed service.
Registration · Deployments
- RegistrationRegistered as a special-type value-added telecom operator (internet-based SMS, 2025)
- Supply · OperationsUMS supplied to and operated for Shinsegae Duty Free (since Sep 2025)
- BuildUnder Armour VVIP coupon delivery system
Channels
One platform, five channels
Supports both domestic and international delivery. The right channel is chosen automatically for the message type and purpose, and queued, retried and failed messages are handled automatically.
- Text messages
Domestic / international SMS · LMS · MMS
- RCS messages
RCS messages and RCS template messages
- Kakao business messages
Alimtalk and Brand Message
- App push
Public push channels (FCM / APNS) and private dedicated channels
- Email
Delivery on global cloud platform services
MESSAGING
See SOMP messaging in action
Features
Six operating pillars for reliable delivery
From multichannel delivery to a global delivery network and 24-hour operations, summarized in six points.
- 01Unified multichannel delivery
SMS, LMS, MMS, RCS, Kakao (Alimtalk and Brand Message), email and app push are sent from a single platform, with data analyzed across channels.
Automatic best-channel selection - 02Bulk and real-time processing
Distributed processing and redundant design keep delivery stable even during large events and promotions. Bulk and real-time lines are separated so urgent messages go first.
200 TPS per message type - 03Automation, statistics and reports
Scheduled, recurring and urgent sends, delivery conditions and automatic template application. Success rates and per-channel and per-country status are visible in real time on the admin dashboard.
Real-time dashboard · Automatic reports - 04Security and reliability
Data encryption and access control are applied, and end-to-end redundancy, physical separation and disaster recovery (DR) keep the service running through failures.
Automatic failover to a secondary route - 05Global delivery network
Integrated with the largest number of domestic delivery carriers, plus local carriers in China, Thailand and Vietnam for country-optimized delivery. Message formats are converted automatically for each country and language.
Korea’s first overseas long-message (C-SMS) delivery - 06Operations support
A dedicated operations team provides 24-hour technical support and delivery monitoring, and customizes the service to your brand policies and sending patterns.
24-hour operations team
Process · Integration
Delivery process and integration
Registered messages are sent through each channel and the results are visible in one place. RESTful APIs and SDKs are provided, and existing delivery setups (agents, APIs, send tables) are supported as they are.
- RegisterRegister content, channel and schedule via the admin UI or API and apply a template.
- Extract recipientsPull recipients from CRM, ERP or member databases, then deduplicate and validate.
- Delivery enginePriority, schedule and retry policies are applied automatically and messages are routed to each channel engine.
- Send per channelIntegrated with carrier and platform APIs to send SMS, RCS, Alimtalk, email and app push in real time.
- Report resultsSuccess, failure and bounce results are collected into real-time statistics and reports on the dashboard.
Case Studies
Messaging service build and operations cases
6 cases
UMS Messaging · 2025Shinsegae Duty Free TMS build and operations
UMS Messaging · 2023Cowell Fashion integrated mall (Pond Group)
UMS Messaging · 2023Srook Live live commerce
UMS Messaging · 2022Lotte GFR L.POINT unified membership
UMS Messaging · 2020Under Armour VIP coupon management- UMS Messaging · 2019Under Armour analytics system (UAMS) build
See the SOMP solution
Features, screens and integration options of SOMP, which sends email, SMS, KakaoTalk AlimTalk and app push from one platform, are on the product page.