SMROby skyware

Solution

An MRO purchasing platform that connects buyers, suppliers and the operator

From ordering to settlement and logistics, run in one place.

AI Smarte Procurement

See ahead with data, buy faster

Connect purchase and inventory data to our AI personalization platform’s analytics engine
to estimate the items and quantities you’ll need,
and decide with budget, inventory and order progress in view.

  • AI Demand ForecastForecast items and quantities from demand patterns
  • Purchase AnalyticsCompare performance and stats by buyer and supplier
  • Recommended ItemsPicks by customer type · Top items this week and month
  • Decision DashboardBudget, inventory and order progress on one screen

Screens are illustrative examples.

01Purchase & Inventory DataCollects sales, inventory and purchase records plus demand patterns
02AI Demand ForecastEstimates needed items and quantities in advance
03Recommended Items & Quick OrderFind frequently used supplies fast via recommended and popular items
04Budget & ProgressDecide on orders with budget, inventory and order progress in view

Overview

MRO Solution Overview

A purchasing platform for consumable materials (MRO) that connects buyers, suppliers and the operator

An MRO purchasing solution in which buyers and suppliers handle ordering and delivery directly, and the operator steps in only for exceptions.

The whole purchasing process, from product search, ordering and approval through receiving, returns, settlement, tax invoicing, inventory and logistics (WMS), runs on one service platform integrated with the customer’s legacy systems.

  • Role-based screens for buyers, suppliers, the operator and logistics centers (WMS)
  • Automatic ordering and allocation; approval, budget and inventory management
  • Settlement, tax invoices, receivables/payables and management information
  • Purchasing on PC and mobile

Features

What Sets the MRO Solution Apart

Built on a deep understanding of MRO services, tailored to each customer’s situation.

  1. 01Built for efficient operations

    Experience designing and building large marketplaces reduces trial and error and guarantees smooth communication and quality.

  2. 02Our own B2B and B2C commerce solutions

    Systems are built on our B2B and B2C commerce solutions, with support for integration with other MRO marketplaces.

  3. 03Open framework support

    Proven web-standard frameworks such as Spring provide flexibility, scalability and easy maintenance.

  4. 04Purchasing-agency know-how

    Years of large-marketplace builds give us a working understanding of purchasing agency, so we support MRO site integration processes.

Methodology

Purchasing Process

From order through approval, purchase order, shipping, receiving and settlement, each role takes its part.

Buyer
Search · browseCart · orderApproval (allocation)Receive · rejectMonthly settlement
Supplier
PO (automatic)Accept · reject orderShippingReceiving statusSettlement
Operator
Allocation (automatic)Manual POOrder exceptionsClaims · service reviewSettlement

The operator handles only exceptions (manual POs, order exceptions, claims); buyers and suppliers process orders and deliveries directly.

Solution purchasing process, buyer · supplier · operator

Service Concept

MRO Service Concept

The business and system architecture that supports buyers, suppliers and purchasing staff.

Buyer
Purchasing staffApproval managementOrder managementReceiving · returnsSettlement managementNew sourcing requests
MRO Service Platform, Operator
Orders · Purchasing
Product lookup · order progressApproval processingOrder · delivery managementQuote management
Operations · Settlement
Buyer · supplier managementSettlement · receivables/payablesInventory · performance statisticsProduct management · help desk
Site and user management · dashboard · system integration management
Suppliers · External Services
Supplier poolProduct management · new product proposalsQuotes · delivery managementTax invoice · SMS ASPLegacy system integration
Business Architecture, buyer · operator (service platform) · suppliers and external services
Users
Customers · partnersStaff · administratorsExternal integrations
Security
WAF
Services
Web ServerWAS L/BWAS Server 1WAS Server 2
Private subnet
DBI/F · Batch · Image Server (run separately)

Load balancing spreads traffic across WAS instances for performance, and separate batch and image servers keep security and server resources under control.

System Architecture, WAF · Web · WAS (L/B) · DB · I/F · Batch · Image servers

Key Features

Faster, Easier Purchasing

Features designed for convenience and speed when buying.

  • Easy product search

    Unified search by product name, specification and supplier; category and price filters; search within results

  • Multi-function cart

    Manage several carts at once, organize by order (project), and handle multiple delivery addresses

  • Customer-branded templates

    Customer logos and a range of templates give each buyer a branded screen

  • Recommended, popular and saved items

    Recommendations by customer type, weekly and monthly best sellers, saved favorites

  • Mobile purchasing

    Search and order from a phone

Features by Role

Functions by Role

The screens each role needs: buyers, suppliers, the operator and logistics centers (WMS).

Buyer
  • Product search · recommended/popular/saved items
  • Cart · order history · order progress · order approval
  • Receiving · return requests
  • Sourcing requests · material innovation proposals
  • Inventory and budget lookup; organization, site and user management
  • Tax invoices · payables · performance lookup
Supplier
  • Order acceptance · delivery processing · reverse orders
  • Central logistics center orders and return status
  • Pending receipts · returns
  • Tax invoice confirmation · receivables
  • Product and inventory management, bidding
  • Material innovation notices
Operator
  • Dashboard · order management (manual, prepaid, over-credit)
  • Delivery · receiving/returns · performance lookup
  • Buyer and supplier management; supplier recruitment and evaluation
  • Approvals (buyers, suppliers, products, inventory)
  • Settlement, tax invoices, receivables/payables and management information
  • Quality, permissions, codes and contract management
WMS · Logistics Center
  • Inbound receipt · quality inspection · receipt confirmation
  • Outbound requests · confirmation · history
  • Inventory lookup · stocktaking · inter-center transfers
  • Purchase orders · returns · refunds
  • Settlement items · history
  • Center information · location management

AI

AI demand forecasting and analytics

Connect purchasing and inventory data to the AI Personalization Platform’s analytics to support buying decisions.

  • AI demand forecasting

    Analyze sales, inventory and purchase data with demand patterns to anticipate the items and quantities you need.

  • Purchase analytics

    See performance, statistics and management data by buyer and supplier on one screen.

  • Recommended items

    Find frequent items fast with picks by customer type and 1-week and 1-month bestsellers.

  • Decision dashboard

    Review budget, inventory and order progress together before ordering.

Let’s talk about your SMRO project

Tell us what you need and where you are today, and our team will get back to you.

SKYWARE

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