Frequently Asked Questions
Answers to the questions we hear most often.
What happens after I send an inquiry?
Our team will contact you, and the process runs from requirements review to proposal and quote, contract, and then build.
Is a quote free?
Yes. Consultation and quotes are free, and we provide pricing based on the scope of the build.
How long does a build take?
It depends on the scope. We confirm your requirements during consultation and then propose a schedule.
Do you work with small companies or single-brand malls?
Yes. We scale the setup from a single brand mall to multi-brand marketplace malls and global malls.
Can you integrate with our existing systems?
Yes. Integration with external systems such as ERP, logistics, payment and open markets is supported as standard.
Can we use SMS and Kakao Alimtalk sending on its own?
Yes. The UMS unified messaging service can be used on its own, and API integration lets you send directly from your existing systems.
Can you handle operations and maintenance after the build?
Yes. We offer managed operations and maintenance contracts.
Can we see a demo?
Yes. We can demonstrate the solution demo site and admin screens. Request one through Contact Us.
Didn’t find your answer?
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