Solutions & Services

We start by understanding how work actually flows and design systems that fit the business.

From ERP and seller offices to analytics dashboards, built quickly and reliably on SCF 3.0, our proven standard framework, with operations, enhancement and maintenance after launch.

Overview

Delivery Method

Operations Method

Solution Assets

Case Studies

Overview

SI that creates lasting value beyond the build

Skyware systematically delivers the whole IT service lifecycle, from requirements analysis through system design and build, stabilization, maintenance and enhancement. With AI-based development, testing and operations technology and our own common framework SCF 3.0, we raise development productivity and system quality while responding flexibly to a changing business environment.

Capabilities

Core system projects

We have delivered core system projects in finance, retail, the public sector and manufacturing.

Hyundai Glovis MPRS · Lotte Hotel SFMC CRM · Iljin Group A/S · KB Kookmin Bank RMS · HSBC MCI

SCF 3.0

Common framework

OAuth 2.1 authentication, access control, data model and standardized modular common functions

Delivery Method

SI · ITO delivery methodology

Five stages from analysis to operations. Operational data from Operate becomes the input for the next Discovery, forming a virtuous cycle. PMO, quality gates and risk management keep delivery stable, and AI is used as an assistant to speed things up.

01DiscoveryCurrent state · Requirements analysis
Business and system analysis to identify key issues and improvement opportunities.
Risk identification · scope agreement (SOW)AI-assisted document analysis
02DesignTo-Be design · Architecture
Design and detail the optimal business processes and architecture.
Architecture and security design reviewAI design alternatives
03BuildDevelopment · Integration · Testing
Stable development and integration, with quality verified through a range of tests.
Code review · quality gates · integration testsAI-assisted code review and tests
04Go-LiveLaunch support · Quality stabilization
From launch planning to on-site support, we ensure a smooth transition to the new service.
Launch rehearsal · rollback plan · cut-over checksAI log analysis
05OperateMaintenance · Improvement · Incident response
Continuous improvement and issue response driven by operational data.
SLA · change management · periodic risk reviewAIOps anomaly detection

GovernanceWeekly PMO reviewRisk registerChange control (CCB)Security and privacy complianceDeliverable QAIssue escalation

Operational data becomes the basis for the next Discovery

Operations Method

Customer-tailored ITO operations methodology

Launch is not the end but the beginning. We design the operating model around the customer’s work, organization and system environment, and keep improving with operational data. With AI operations (AIOps) we predict incidents and automate repetitive work.

01Assessment · Takeover
We assess the system landscape, current operations and incident history, and take over business knowledge and operating documents.
Phased handover aligned with your business calendar
02Tailored operations design
Together with the customer we define the scope, service levels (SLA), and procedures for requests, incidents and changes.
Operations team and contact points matched to your organization and reporting lines
03Stable operations
Monitoring, incident response, change and release management, regular inspections and operational reporting.
Focused coverage for peak seasons, events and your own schedule
04Improvement · Enhancement
We analyze operational data to automate repetitive work and uncover improvement items.
Improvement items feed the next build or enhancement
05AI-driven operations
AI monitoring spots anomalies first, and an AI agent handles recurring requests as the first line. Operational data is analyzed with AI and turned into improvement items.
An AI operations assistant trained on your operational data

Operations service scope

Stabilization · MaintenancePost-launch stabilization and maintenance enhancement
Managed operationsManaged operations · SLA · Incident response
Operations automationEfficiency gains through automation
Cloud operationsBuild and migration on AWS, NHN Cloud and Megazone Cloud, plus cloud operations services
AI operations (AIOps)AI monitoring · failure prediction · AI-agent first response · operational data analysis

Solution Assets

Solutions we built and operate ourselves

An overview of the solutions we have developed and operated in-house.

e-MP B2B e-Market Place with e-guarantee

A one-stop e-guarantee marketplace platform that manages B2B ordering, bidding, contracts, guarantees, delivery and payment enterprise-wide, integrated with financial institutions (released 2004 · copyright registered)

Trading & Orders
Bidding, contracts & guarantees (PKI · bank integration)
Shipping, payment & settlement

18 modules · Seller model · Open marketplace model

OMS B2B order management

Real-time unified management of bulk and complex orders, automating order, inventory, shipping and settlement. ERP file generation links to core systems.

Partners
Suppliers
Role-based admin functions · e-Invoice · VMI integration

Korea Food Service (2015-19) · Hyundai Livart · Samsung Electronics integrated mall · Lotte Mart

e-Tax Bill electronic tax invoice screen

e-Procurement e-Procurement · e-Tax Bill

A solution that digitizes the entire procurement process, from purchase requests, quotes, bidding and contracts to delivery, tax invoicing and settlement. PKI digital signatures and integration with the National Tax Service e-Tax system give it legal validity, and it was supplied and operated from 2005 to 2023 both on-premises and as ASP.

e-Purchasing: purchase requests, quotes, ordering and inspection (Kakao, 2013)
e-Bidding · e-Contract: notices, bid opening and PKI e-contracts (Mirae Asset Daewoo, 2017)
e-Tax Bill: electronic tax invoices and NTS transmission (NIPA XML 3.0 · copyright registered)
ASP: multi-tenant operations (KTNET · KED · Korea Teachers Pension)

Kakao (2013) · Mirae Asset Daewoo (2017) · KTNET · KED · Korea Teachers Pension ASP · operated 2005-2023

ERP Industry-specific enterprise resource planning

Order, item, purchasing, production, logistics and sales modules configured to the business, integrated with online malls, open markets and finance. 20+ years of ERP for manufacturing, retail and healthcare, plus finance, logistics and e-HR

Order·Catalogue·e-Procurement
Production·Logistics·Trade
POS · e-HR · Accounting

Anyeon Care (2017) · Hyundai Livart (2018)

MMCS IoT manhole monitoring

A security monitoring solution that collects IoT sensor data from inside manholes in real time and detects risks early through a map-based dashboard and mobile app

IoT sensors · Field equipment
Monitoring dashboard (Web)
Mobile app
Operations management

2019 SKT operations contract · 2020 SKB · Korea Expressway Corp. · 2021 Yongsan-gu Office · 2024 copyright

e-MP · B2B e-Market Place

B2B e-Market Place e-guarantee solution · key functions (18)

A one-stop e-guarantee system that manages all B2B work, including ordering, bidding, contracts, guarantees, delivery and payment, enterprise-wide and integrated with finance.

Trading · Orders

Account / member management
Item management (goods / products / raw and sub-materials)
Certificate center
Order & purchasing management
Group purchasing management
Customer center

Bidding · Contracts · Guarantees

e-Bidding / auction management
e-Contract management (PKI)
e-Guarantee management (bank integration)

Shipping · Payment

Shipping & sales management
Inventory management
Delivery management
e-Payment
Electronic tax invoice

Settlement · Administration

Settlement management
Statistics management
Permission management
Admin system

B2B e-Market Place e-guarantee solution case studies

Supplied mainly to the steel and manufacturing industries.

Dongkuk Steel

Seller-model e-MP

e-Business Center · Dealer and distributor ordering · e-Guarantee · Electronic tax invoices

Taechang Group

Open marketplace e-MP

Open marketplace for steel distribution connecting many sellers and buyers

SeAH Steel

Seller-model e-MP

B2B customer satisfaction system · e-Guarantee · Enhancement (2015)

OMS · B2B Order Management System

B2B OMS order management system · key functions by role

An operations platform with role-based screens for partners, suppliers and administrators that manages bulk and complex B2B orders in real time and automates the whole process from order to inventory, shipping and settlement.

Partners (stores · dealers · wholesalers)

Order entry (short-term · weekly · transfer · store addition · special orders)
Order lookup · Order editing
Purchase order lookup · Printing
Return entry · Return list
Reports (orders and returns by item, transfer lookup, invoice amounts)
User & permission management
Customer center (notices · FAQ · downloads)

Suppliers

Closing quantity · Confirmed closing quantity lookup
Returns summary by item
Customer center (notices)

Administrator (Admin)

Order closing (check unsubmitted stores · purchase orders · closing · closing recovery · closing quantities · order history · ERP file generation)
Order entry (short-term · weekly · editing · store addition · special · batch orders)
Returns processing (return entry · pending list · return closing)
Reports (orders by store · returns · returns by reason · inventory · invoice amounts · sales statements · summary tables · inventory/order simulation)
Master data (items · stores · customer contacts · codes · menu permissions · boards · schedules · SMS · surveys)
Customer center (notices · FAQ · downloads · surveys · expiry date information)

B2B OMS build and operations case studies

Supplied for order operations in food distribution, retail and manufacturing.

Korea Food Service

OMS · e-Invoice · VMI

Order management, e-invoicing and vendor-managed inventory (VMI) build and operations (2015-2019)

Samsung Electronics

Integrated mall digital platform

Product and order domains (2020)

Hyundai Livart

ERP · B2B order system

Orders, quotes, sales management and inventory integration (2018)

Lotte Mart

Next-generation MD integration

Next-generation MD culture center build integration (2015)

e-Procurement · Electronic Procurement · e-Tax Bill

Skyware combines domain knowledge across many industries with proven B2B solutions. We supplied Dongkuk Steel, KISWIRE, Spirax Sarco, Toyota, Taechang, Korea Teachers Pension, the Korea Association of Property Appraisers and Lotte Home Shopping, and delivered ASP services through Skyware, KTNET and Korea Enterprise Data.

e-Procurement solution · key features (16)

A solution that digitizes the whole procurement process, from purchase requests through bidding, contracts, delivery, tax invoicing and settlement, with legal validity and transparency secured by PKI digital signatures and NTS e-Tax integration. Supplied on-premises and as ASP from 2005 and operated until 2023.

e-Purchasing

Purchase requests and approvals
Quote requests and comparison
Ordering, delivery and inspection
Supplier and item management

Kakao (2013) purchasing system build

e-Bidding · e-Contract

Bid notices and registration
Electronic proposals, bid opening and awards
e-Contracts with PKI digital signatures
Contract history and change management

Mirae Asset Daewoo (2017) bidding and contract system build

e-Tax Bill

Issuing and receiving electronic tax invoices
NTS e-Tax transmission and result receipt
Accredited certificates and digital signatures
Purchase and sales reconciliation and settlement

NIPA standard XML 3.0 compliance · copyright registered

ASP service

Multi-client (multi-tenant) operations
ERP and accounting system integration
Permissions, approval lines and audit logs
Operations monitoring and incident response

KTNET · KED · Korea Teachers Pension ASP supply and operations

ERP · Industry-specific enterprise resource planning

Build	Modules
Anyeon Care HealsecCare ERP (2017)	Order Management (orders and purchase orders) · Catalogue Management (items and BOM) · e-Procurement Management (purchasing) · Physical distribution and delivery (receiving, inventory and delivery)
Hyundai Livart ERP (2018)	B2B: orders, quotes and sales management / production, outsourced processing and receiving, inventory management / import and export · B2C: online shopping mall / open-market listing management

S-HR · Human Resource Management

Organization

PersonnelBenefitsAttendancePayroll & bonuses

Human resource management solutionS-HRV3.0

From organization to payroll, settlement and self-service,
the whole HR process in one system

TrainingPerformance reviewWithholding taxSettlement

Self-service

Human resource management solution S-HR V3.0, organization · personnel · training · benefits · performance review · attendance · withholding tax · payroll and bonuses · settlement · self-service

Case Studies